Enterprise Capability Optimization

We turn technology, processes and people into measurable results.

For more than 25 years we have worked alongside companies and governments, from North America to the Southern Cone. We help them decide where to invest in technology, redesign their processes and lead the change that sustains those decisions. We speak the local language in every country.

See our methodology ↓

Altura Consult · Regional track record

Who we are

At Altura Consult we maximize the value of your organization.

We are a boutique strategy and technology advisory firm. We work with dedication, creativity and effectiveness to give our clients certainty in their decisions. We do not impose universal models: we design solutions built to measure.

Strategy

We take your imperatives as our north star and design viable transformation processes.

Innovation

We create tailored solutions that address your real challenges, using cutting-edge tools.

Results

We get more from your data and processes to make complex decisions easier and to exceed your quality and profitability targets.

The know-how of strategy and processes, combined with the can-do of technology and results.

Practice areas

Today, the center of gravity is technology, data and the change that sustains them.

Technology & Information

We design your technology architecture and evolve it alongside your goals. This includes information security and recovery planning.

IT Strategy and Governance: Master plans, governance frameworks and platform selection.
Architecture and Platforms: Scalable architectures, cloud migration and security by design.
Cybersecurity and Resilience: Gap analysis, penetration testing and recovery plans.

Digitalization & AI

We lead your digital transformation. We automate processes and improve decision making with advanced analytics and Artificial Intelligence.

Digital Strategy and Governance: Digital maturity diagnostics, an adoption roadmap and governance policies for data and AI.
Implementation and Change Management: Process automation, digitalization of the customer experience and change management.
AI and Analytics Adoption: AI use cases, Generative AI and Business Intelligence, and data literacy training.

Process & Organization

We optimize your operation through process redesign and change management. We align structure and talent with your strategic objectives.

Process and Project Optimization: Process mapping, a PMO running PMP and Agile methodologies, and management of the human impact of change.
Organizational Design and Structure: Structures, roles and governance models, and systems to capture critical knowledge.
Performance and Talent Management: KPIs, career paths and compensation, connected to the overall strategy.

We also offer

Strategy & Performance

We define your growth strategy, validate it with financial and risk analysis, and measure its execution with key indicators.

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Methodology

How we decide where to invest in technology.

A framework built on capabilities, proven in real projects that optimize technology investment.

Framework built on capabilities

It separates what you need to strengthen from what you only need to keep running.

Mandate

The starting point that guides everything else.

Strategic imperatives

The priorities that follow from the mandate.

Strategy and capabilities

We identify the critical and differentiating capabilities, and decide how to compete.

Operating model and execution

Structure, processes and systems to execute the strategy.

Culture

The foundation that sustains execution.

Three categories: invest, match or compress, depending on the value of each line of spend.

Invest Differentiating capabilities Reinforced and funded by the improvements in the cost structure.

Match Table stakes Brought in line with the industry benchmark, without affecting service levels.

Compress Keep Lights On Price benchmarked aggressively, with the spend optimized.

15%

In our experience, this is where technology savings usually start to show, without affecting service levels.

See the full methodology

Success Stories

Numbers that speak for themselves.

A selection of projects where technology, processes and change management translated into hard numbers.

Technology & Information · Registro Nacional de Población, México

Data Protection for 130 Million Citizens

Vulnerability analysis of the national identity infrastructure under AS/NZS 4360, OSSTMM, and ISO 27000. Security management system and risk matrices by category: physical, hardware, software, data, and personnel.

130 M+

Citizens protected

Process & Organization · Alcaldía de Caracas

An Emergency Contact Center Model

Design, build, and implementation of a 911-type emergency service. Coordination of 3 000 mobile units and 8 000 officers across the city, with capacity for 20 000 incoming and 7 000 outgoing emergency calls.

4.5 M

Target population of the service

Strategy & Performance · Telecom New Zealand

The Launch of a National 3G Network

Operational and organizational planning for the launch of a 3G/HSPA+ cellular network. Business cases, pricing strategy, and coordination of internal communication events for more than 200 people.

USD 574 M

In investment over 2 years

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The firm in numbers

More than 25 years building lasting relationships.

25 +

Years of experience in the region

50 +

Institutions served across sectors

Offices of our own in the region

Practice areas

“More than 90% of engagements come from repeat clients or referrals.”

…we design simple, efficient solutions to complex problems.

Clients

Organizations that trust us.

Altura has worked with more than 50 institutions across government, energy, healthcare, telecommunications, technology, education, banking and consumer goods, on strategy, processes and technology.